Ramps around the Mercedes-Benz Museum facilitate access for wheelchair users. The exhibition’s Legend rooms are also equipped with DIN-standard ramps with intermediate platforms and handrails at wheelchair height. Throughout the exhibition there are satellite lifts serving all levels.

The barrier-free approach was also incorporated into the choice of materials during construction of the museum. One example of this is the non-slip flooring. Other barrier-free operational features include appropriate toilet facilities, swivel doors at the entrance to the exhibition, wheelchair and wheeled walker availability, as well as audioguides with headphones adapted for hearing aid users.

Guests with disabilities are welcome to use the group ticket desk in order to avoid lengthy queues. Admission to the museum is free for disabled visitors and for those accompanying visitors with severe disabilities or requiring full attendance. If we can be of further assistance by carrying to your vehicle any purchases made at our shop situated in the Mercedes-Benz Museum passage, simply ask one of our shop employees.

Arrival by car:
The museum car park has four disabled parking bays and four family parking bays. Please note: do not park in car park P4 if you are visiting with a wheelchair user, since this car park has no lift facility.

Arrival by train:
Barrier-free access to/from S-Bahn station Neckarpark (Mercedes-Benz)
Bus route 56, predominantly low-floor buses in service.

Toilet facilities, swivel doors at the entrance to the exhibition, availability of wheelchairs (3), wheeled walkers (10) and audioguides featuring neck loops for the hearing impaired also help to guarantee a barrier-free experience. Ramps around the Mercedes-Benz Museum facilitate access for wheelchair users. The exhibition’s Legend rooms are also equipped with DIN-standard ramps with intermediate platforms and handrails at wheelchair height. Throughout the exhibition there are satellite lifts serving all levels.

Tours for the blind:
On request, the Mercedes-Benz Museum can offer tours for the blind. A visit to the Mercedes-Benz Museum exhibition can be turned into a tangible experience for blind and visually-impaired visitors with the aid of special models and the possibility to touch exhibits.
We are also happy to allow our guests to bring guide dogs into the exhibition.

Guided tours for wheelchair users:
The Mercedes-Benz Museum also offers special guided tours for wheelchair users, up to a maximum group size of 5 people.

Disabled guests have priority at the ticket desk of the Mercedes-Benz Museum.
For further information please contact our Classic Customer Center on tel +49(0)711-17 30 000 or at classic@daimler.com.